FAQ

An e-commerce website is an online platform where businesses sell goods or services directly to consumers. It facilitates product browsing, purchasing, payment processing, and order tracking in a seamless digital environment.

Key features include product listings, shopping cart, payment gateways, customer accounts, search functionality, security certificates (SSL), mobile responsiveness, and order management systems.

An e-commerce website increases sales by reaching a broader audience, enabling 24/7 availability, personalizing user experiences, offering promotions, and utilizing digital marketing strategies like SEO, content marketing, and social media integration.

Popular platforms include Shopify, WooCommerce (for WordPress), Magento, and BigCommerce. The best choice depends on the size of your business, customization needs, and budget.

E-commerce websites use SSL certificates, encryption, and secure payment gateways like PayPal or Stripe to protect sensitive customer data. Regular updates and compliance with PCI DSS also ensure security.

SEO helps improve the visibility of your e-commerce site on search engines, driving organic traffic and increasing chances of conversions. It involves optimizing product descriptions, meta tags, URLs, and site structure.

Small businesses can expand their customer base, operate at lower costs compared to brick-and-mortar stores, and use digital marketing strategies to compete with larger brands.

Most e-commerce websites offer multiple payment methods, including credit/debit cards, digital wallets (PayPal, Google Pay), bank transfers, and cash on delivery (COD).

Positive customer reviews boost credibility and trust, influencing purchasing decisions. They also provide valuable feedback for businesses to improve products and services.

To handle high traffic, e-commerce websites must optimize server performance, use content delivery networks (CDNs), implement caching, and ensure scalable cloud hosting solutions.